1. Scope of application
These General Terms and Conditions apply to all orders placed via the website www.josephin-leroy.com ("the Website"). Please read these terms and conditions carefully before ordering any products from this website. By ordering our products, you agree to the following terms and confirm that you are legally qualified to enter into agreements and that you are at least 18 years of age. We will only accept deviating regulations if they are confirmed by us in writing. This also applies to a deviation from this written form clause.
2. Contractual partner
This website for the sale of goods via the Internet is operated by Josephine Leroy, represented by René Fischer as owner, P.O. Box 471, CH-8965 Berikon AG, Switzerland. At this address you may also file complaints and assert warranty rights.
Our customer service is available for all your questions: info@josephine-leroy.com.
3. Conclusion of contract
Your orders on the website are binding offers for the conclusion of corresponding sales contracts with Josephine Leroy. We shall be at liberty either to accept such offers within 14 days of their receipt by us or to reject them by sending you a corresponding declaration. The binding purchase contract for the ordered goods is only concluded upon our acceptance of your order. This acceptance is explained by the dispatch of the ordered goods.
You declare your express consent to the examination of your creditworthiness by inquiries to officially approved credit protection associations, credit institutes and credit agencies. We reserve the right to refuse acceptance of the order in the event of negative creditworthiness information. Furthermore, we reserve the right to refuse orders from customers if there is reason to believe that the customer has contravened the General Terms and Conditions, is involved in fraudulent or other criminal activities or has any other important reason.
4. Availability
The products and prices are as shown on the website; the products are available while stocks last. We reserve the right to change the products listed on the website at any time and without notice and to limit the number of products a visitor may purchase.
Any liability for lack of stock and unavailability of products is excluded.
Any commercial resale or distribution of Josephine Leroy products purchased on the Site is strictly prohibited.
Josephine Leroy reserves the right to limit the number of products (or the number of a particular product) sold to a customer.
Josephine Leroy also reserves the right to refuse orders from customers if there is reason to believe that the customer is in breach of these terms and conditions or is involved in fraudulent or other criminal activity.
Please note that after confirmation of the order, change requests and cancellation orders cannot be considered.
5. Reservation of performance in case of non-deliverable goods
If the goods ordered cannot be delivered within 30 days of the day following your order, we may withdraw from the contract, even if we have previously confirmed the conclusion of the contract. In the event of withdrawal, we will inform you of the non-availability and reimburse you immediately for any payments already made.
6. Preis und Zusatzkosten
Price and additional costs
The total price of your order including all ancillary and shipping costs was shown on the previous page or will be displayed at the end of the check-out process. By confirming your order, you agree to the price of the goods. A subsequent adjustment of the prices is not possible.
The Josephine Leroy products are sold by Josephine Leroy, based in Switzerland. We would like to point out that your credit card issuing institute may charge a fee on foreign sales (approx. 1-2%) for foreign payments by credit card.
Translated with www.DeepL.com/Translator
7. Terms of payment
The purchase price for the ordered goods is due upon execution of your order by Josephine Leroy Online. Payment can be made by credit card (by entering your card details on the website). You may only offset our payment claim against undisputed or legally established claims.
In the case of payment by credit card, we reserve the right to check the validity of the card, the credit limit for debiting and the address details. If the credit card issuing institution refuses to approve payment to us, we shall not be liable for delays or non-deliveries.
Advance payment:
For special orders (e.g. new customer, high order amount, limited editions) Josephine Leroy offers the possibility of advance payment. Your order will be processed upon receipt of your payment on our bank account. The payment amount is due immediately.
Please transfer the payment amount to the account indicated during the ordering process, stating the order number as payment reference. Please note that your bank may charge additional fees for international transfers.
If the invoice amount is not credited to our account within 7 banking days of receipt of the order confirmation, Josephine Leroy reserves the right to cancel your order.
You will receive an invoice with your package. No prepayment is possible for electronic gift cards.
8. Delivery and retention of title
The delivery of the ordered goods takes place by the delivery service commissioned by us normally within 5-7 working days after the working day following your order and to the delivery address indicated by you. Please allow two to three additional business days for the delivery of personalised products. You can find our holidays on which orders are not processed in our Online Shop Assistant. At your request, we will endeavour to deliver the goods by a specific date, but we cannot usually guarantee this. The goods remain our property until the purchase price has been paid in full.
Upon delivery to you, the shipment must be checked for correctness and completeness.
9. Right of revocation
As a consumer you have the right to revoke this contract within 14 days without giving reasons. Personalized products are excluded from the right of withdrawal.
Additional information and assistance with the return of the ordered goods as well as the specific return address for your country can be found on our website under the menu item "Customer Service - Returns". The revocation can take place in writing or on another durable data medium to the address specified above in number 2 or by return of the commodity to the address specified on our Website under the menu option "customer service - returns". Timely dispatch is sufficient to meet the deadline. The products must be in their original condition, in their original packaging and the return note must be enclosed with the products.
In the event of revocation, you are obliged to return the goods to the address stated on our website under the menu item "Customer Service - Returns". Shipment is at the expense and risk of Josephine Leroy; however, if you order up to CHF 40, you must bear the regular costs (uninsured standard shipment) of the return shipment yourself, unless the goods delivered do not correspond to those ordered. The return must take place no later than 14 days after the declaration of revocation.
The costs will only be reimbursed if the goods arrive at the above address unused and in their original condition. Note: If the entire order was paid with a gift card, the amount can be refunded with returns also only as a gift card. If a portion of the order was paid for using a Gift Card and the remainder was paid for using another payment method, the amount will first be refunded using the same payment method for returns. Any balance will then be reloaded onto the Gift Card.
You must bear the regular costs of the return shipment if the goods delivered correspond to those ordered and if the price of the item to be returned does not exceed CHF 40, or if, in the case of a higher price of the item, you have not yet paid the consideration or a contractually agreed part payment at the time of revocation. Otherwise the return is free of charge for you.
Sending costs as well as return costs (with a goods value of more than 40 CHF) will only be reimbursed up to the amount of the standard costs.
In principle, vouchers or personalized products cannot be replaced or returned.
If you decide to return only part of an order purchased with a discount / offer, the refunded amount will be based on the minimum order value underlying the offer, the value of the discount will be adjusted accordingly and only the amount relevant to the returned item will be refunded. If the returned item(s) will bring the remaining amount below the minimum order value of the offer, the reduced amount will be deducted from the refund amount. For example, a 10% discount (with a minimum order value of CHF 100) will no longer apply if the returned item results in a total order value below CHF 100. In the case of a promotion with staggered prices, the lowest amount will always be refunded.
10. Warranty
In case of defects of the delivered goods, you may, at your option, demand the cancellation of the contract or - if the goods are still available - the replacement by a defect-free copy. An independent guarantee is not granted in addition.
The warranty period is two years from receipt of the goods.
11. Liability
Josephine Leroy shall only be liable to you for damages caused intentionally or by gross negligence.
The foregoing limitation of liability shall apply to all claims for damages, on whatever legal grounds, including tort; it shall not apply to any liability under the Product Liability Act, for any warranted quality, or for injury to life or limb.
The exclusion or limitation of liability for damages in accordance with the preceding paragraphs shall also apply to any claims against employees or agents of Josephine Leroy
12. Severability clause
Should one of the provisions of these General Terms and Conditions be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.
13. Prohibition of assignment
You may assign your contractual rights to third parties only with the written consent of Josephine Leroy.
14. Applicable law
The contracts concluded with the inclusion of these General Terms and Conditions shall be subject to Swiss law to the exclusion of any reference to foreign law. The UN Convention on Contracts for the International Sale of Goods shall not apply. This choice of law only applies insofar as mandatory provisions of the law of the country in which the consumer has his habitual residence do not conflict. Zurich shall be the exclusive place of jurisdiction for all disputes arising out of or in connection with these General Terms and Conditions. Josephine Leroy shall also be entitled to sue at the customer's place of business.
